FAQ - jumig.in

Orders:

1. What materials are used in Jumig Canvas Frames?

Jumig Canvas Frames are crafted using high-quality materials, including durable wood frames and premium canvas fabric, ensuring longevity and visual appeal for your artwork or photos.

2. Are Jumig Wallpapers easy to install?

Yes, Jumig Wallpapers are designed for hassle-free installation and our wallpapers are require standard wallpaper paste, making the application process straightforward.

3. What is the difference between the types of wallpapers available (Non-Woven, Feather Feel, Canvas)?

  • Non-Woven Wallpaper: Offers durability and is tear-resistant. It's easy to clean and remove, making it an excellent choice for high-traffic areas.
  • Feather Feel Wallpaper: Provides a luxurious texture and adds depth to your walls. It offers a soft, velvety feel and is perfect for creating a cozy ambiance.
  • Canvas Wallpaper: Known for its washable feature, this type of wallpaper is ideal for areas prone to moisture or splashes. It offers both style and practicality.

4. Can Jumig Wallpapers be customized?

Yes, we offer customization options for our wallpapers. Whether you want to adjust the dimensions or create a unique design, our team can work with you to bring your vision to life.

5. Are Jumig Wall Sculptures suitable for outdoor use?

Our wall sculptures are primarily designed for indoor use. However, certain designs may be suitable for outdoor display, depending on the materials used. Please contact us for specific inquiries regarding outdoor suitability.

6. How do I clean Jumig Wallpapers and Wall Sculptures?

  • Wallpapers: For non-woven and feather feel wallpapers, gently wipe with a damp cloth to remove dust or stains. Canvas wallpapers can be cleaned using a mild detergent and a soft brush or sponge.
  • Wall Sculptures: Use a soft, dry cloth to dust off the surface of your wall sculptures. Avoid using harsh chemicals or abrasive materials, as they may damage the finish.

6. Do you offer installation services for Canvas Frames and Wallpapers?

  • While we don't provide installation services directly, we offer detailed installation guides and customer support to ensure a smooth installation process. We also collaborate with professional installers in certain regions upon request.(Installation charges will be extra, It depends on location and size of wallpaper.)

7. What is the typical turnaround time for orders?

Our turnaround time varies depending on the product and customization requirements. However, we strive to fulfill orders promptly and efficiently. Please refer to product pages or contact our customer support team(+91 9724656361) for estimated delivery times.

9. Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on the destination. Please reach out to us (+91 9724656361) for specific shipping inquiries or to check if we ship to your location.

10. What is your return policy?

At Jumig, we take pride in creating each product with meticulous care and attention to detail. Since all our products are made to order, we do not accept returns for reasons unrelated to manufacturing defects. However, in the rare event that a product arrives damaged, we ask customers to promptly notify us with video evidence of the issue. Upon verification, we will gladly provide a replacement for the damaged item. Our commitment is to ensure your complete satisfaction with every purchase from Jumig. Please review our full policy for more details.

Shipping & Returns:

1. Shipping and Return Policy.

Please refer our Shipping and Return Policy for more details.

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